Dear admin, As you suggested I mailed complete details of my purchase regarding pre-booking S8 plus to support.india@samsung.com. Since 5th May I have been dropping mails to my.galaxy@samsung.com, support.india@samsung.com support.estore@samsung.com neetika.a@partner.samsung.com sahani.n@partner.samsung.com.
In all my previous mails, I provided the following information regarding my pre booking along with screen shot of pre-book sms and invoice copy of S8 PLUS. Deepak Kumar Mahajan Reg.Mobile No.9599901989 Reg.email id:irondk@gmail.com Reg. Complaint No.3715890632. order ID. OD108954427610424000 Dear Admin, For your reference, I have attached invoice copy along with screen shot of pre-book sms
But until now there is no resolution and coupon code from samsung for free wireless charger on pre-booking S8 plus is not reflecting in my galaxy app.
Now, is this the kind of after service we deserve from a brand like samsung.
If Samsung cannot fulfill it's promise, and with such a poor service your rivals like "Apple" will always have an edge in the market.
It's now getting clear, that concerned authorities at samsung are least bothered to fulfill the promise for providing free wireless charger on pre-booking S8 plus.
For last 19 days, they have not been able to make necessary correction and still instead of free wireless charger, coupon code for TUMI COVER is flashing on my galaxy app.
What's wrong with you guys there?
Are you being paid to "put dent on Samsung" image.
