Original topic:

Please fix the stuttering animation issue for S 21 + phone

(Topic created on: 12-16-2021 01:05 PM)
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swapnilsoni1989
Active Level 4
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Galaxy S
My phone is screwed up as soon as i updated my s 21 plus ,with one ui 4 ! The animation is not refined, screen lagging is also there , worst battery life, absolutely pathetic charging animation, and i receive very less signal only one or two bar ! It was far better if i stayed with one ui 3.1 !

(AND WE STILL DON'T KNOW IF THIS ISSUES WILL BE RESOLVED OR NOT ?????)
1 Comment
cs-member13
Expert Level 4
Galaxy S

Dear Samsung member,

Greetings from Samsung customer support.

Thank you for sharing your concern. We acknowledge your query and apologize for the same. And please follow the easy troubleshooting steps which might help to solve the issue.
Check space availability:

Is there sufficient space available on your device?
Kindly check the space on your device:
Path: Settings > Device Care >Storage

To improve the device performance there should be sufficient space. Request you to keep at least a ''minimum 20% internal memory free''.

Kindly check RAM in your device:-
Path: Settings>Device care>Memory.

To improve the performance RAM of the device should be free. So, clear the RAM memory once a day.
Check app cache
Does the device hang while accessing any particular Application/Game etc?

Please follow the below steps
1- Clear app cache through Device care:

Step1: Navigate to the app's screen and tap on Settings.
Step2: Tap on Device care.
Step3: Tap on Storage.
Step4: Tap on CLEAN NOW.

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).

Thank you for writing to Samsung.
Warm regard,
Samsung customer support

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