Please fix One UI 4 on S21 series

[YuvixM]

Hi Samsung,

Its awesome to be first on Android 12 band wagon and its even better to get regular fast updates. But is a major no go if those fast updates are half baked and make your day to day to phone usage feel a let down.

I am on first andorid 12 patch and below are the pain points:

1. there are stutters here and there (UI and apps)

2. Apps crashes like maps etc..

3. Gaming just **bleep** now, frame drops are from 120 fps to 12 fps litteraly.

4. Battery drain is faster as compared to Android 11

Please be better than your chinese counterpart and maybe move towards apple in terms of less hassle in terms of above mentioned issues. You have followed apple in terms of pricing and removal of features.

[ӇƛSӇƬƛƓ_SƲƦƳƛ]

I can understand all your problems that you're facing... I'm sorry about that.

please wait for new update of android 12... it will be fixed... 👍

[MAHESH1992c]

Last time also said same latest update came in germany and all the issues are sorted out but in india 🇮🇳 no issues are sorted out and for our satisfaction they released the update in that no use

[ӇƛSӇƬƛƓ_SƲƦƳƛ]

Yes 😊

[GalaxyA51user]

App crashes-update them to Android 12 version from Play Store and issue will go...😉

[YuvixM]

Hard reset is not the solution, it is something to do with the android 12 update...

Please don't provide the wrong information just to get yourself up in the Samsung community. I have seen you just copy pasting the same text in so many threads...

[cs-member13]

Dear Samsung member,

Greetings from Samsung customer support.

Thank you for sharing your concern. And please follow the easy troubleshooting steps which might help to solve the issue.

Clearing the app cache is kind of like a cleanse for your apps. It will get rid of residual files that could be slowing down the app.
Open Settings, and then swipe to and tap Apps. Select or search for the app you want to clear. Tap Storage, and then tap Clear cache.

However, we would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Ask question).

Thank you for writing to Samsung.
Warm regard,
Samsung customer support