Random reboots and freezes can be caused by various factors, including software or hardware issues.
Possible Causes 1. _Software Glitches_: Bugs or glitches in the operating system or apps can cause random reboots. 2. _Overheating_: Prolonged usage, resource-intensive apps, or malfunctioning cooling systems can lead to overheating, causing the device to freeze or reboot. 3. _Memory or Storage Issues_: Low storage space, corrupted data, or malfunctioning memory can cause system crashes. 4. _Hardware Problems_: Faulty hardware components, such as a malfunctioning battery, charging port, or motherboard, can also cause random reboots.
Troubleshooting Steps 1. _Restart Your Phone in Safe Mode_: Press and hold the Power button until your phone restarts, then release the Power button and immediately hold the Volume down button. This will boot your phone in safe mode, disabling third-party apps. 2. _Check for Software Updates_: Ensure your phone is running the latest software version. Go to Settings > Software update > Download and install. 3. _Clear Cache and Data_: Regularly clear cache and data for apps, especially those consuming excessive resources. Go to Settings > Storage > Internal storage > Apps, select an app, and choose Clear cache and Clear data. 4. _Disable and Re-enable Power Saving Mode_: Go to Settings > Battery > Power saving mode. Toggle it off, wait for a few seconds, and then toggle it back on. 5. _Inspect Your Battery_: Check your battery health by going to Settings > Battery > Battery health. If your battery is damaged or degraded, consider replacing it. 6. _Perform a Factory Reset_: If none of the above steps resolve the issue, consider performing a factory reset. Go to Settings > General Management > Reset > Factory data reset.
Additional Recommendations 1. _Monitor Your Phone's Temperature_: Keep an eye on your phone's temperature, especially during resource-intensive tasks. If it's overheating, try closing apps or placing your phone in a cooler environment. 2. _Avoid Overcharging_: Try to keep your battery level between 20% and 80% if possible. Avoiding overcharging can help prolong battery life. 3. _Visit a Samsung Authorized Service Center_: If the issue persists after trying the above steps, visit a Samsung authorized service center for further assistance. They can inspect your device and provide a more detailed diagnosis.
By following these steps, you should be able to identify and potentially resolve the issue causing your S21 FE to freeze and restart randomly.
If this reply answered your query please tap 3 vertical dots to the right of my reply and tap "Resolved". Thank you 😊
Kindly reset factory data with backup then try to it's again also complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue and wait for resolves this issue. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
Random reboots and freezes can be caused by various factors, including software or hardware issues.
Possible Causes 1. _Software Glitches_: Bugs or glitches in the operating system or apps can cause random reboots. 2. _Overheating_: Prolonged usage, resource-intensive apps, or malfunctioning cooling systems can lead to overheating, causing the device to freeze or reboot. 3. _Memory or Storage Issues_: Low storage space, corrupted data, or malfunctioning memory can cause system crashes. 4. _Hardware Problems_: Faulty hardware components, such as a malfunctioning battery, charging port, or motherboard, can also cause random reboots.
Troubleshooting Steps 1. _Restart Your Phone in Safe Mode_: Press and hold the Power button until your phone restarts, then release the Power button and immediately hold the Volume down button. This will boot your phone in safe mode, disabling third-party apps. 2. _Check for Software Updates_: Ensure your phone is running the latest software version. Go to Settings > Software update > Download and install. 3. _Clear Cache and Data_: Regularly clear cache and data for apps, especially those consuming excessive resources. Go to Settings > Storage > Internal storage > Apps, select an app, and choose Clear cache and Clear data. 4. _Disable and Re-enable Power Saving Mode_: Go to Settings > Battery > Power saving mode. Toggle it off, wait for a few seconds, and then toggle it back on. 5. _Inspect Your Battery_: Check your battery health by going to Settings > Battery > Battery health. If your battery is damaged or degraded, consider replacing it. 6. _Perform a Factory Reset_: If none of the above steps resolve the issue, consider performing a factory reset. Go to Settings > General Management > Reset > Factory data reset.
Additional Recommendations 1. _Monitor Your Phone's Temperature_: Keep an eye on your phone's temperature, especially during resource-intensive tasks. If it's overheating, try closing apps or placing your phone in a cooler environment. 2. _Avoid Overcharging_: Try to keep your battery level between 20% and 80% if possible. Avoiding overcharging can help prolong battery life. 3. _Visit a Samsung Authorized Service Center_: If the issue persists after trying the above steps, visit a Samsung authorized service center for further assistance. They can inspect your device and provide a more detailed diagnosis.
By following these steps, you should be able to identify and potentially resolve the issue causing your S21 FE to freeze and restart randomly.
If this reply answered your query please tap 3 vertical dots to the right of my reply and tap "Resolved". Thank you 😊
Kindly reset factory data with backup then try to it's again also complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue and wait for resolves this issue. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
