Original topic:

Phone contacts lost after an update

(Topic created on: 06-06-2018 05:33 AM)
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mkbn
Active Level 1
Options
Galaxy S
Hi Guys , did anyone face contact lost issue on s9+ after the recent software update ?? I have noticed few of my contacts are missing on my phone . I tried to resync from Google account where the contacts are backed up still the same. Not sure what is the issue !!
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13 Comments
JEETUKHATODIYA
Beginner Level 2
Galaxy S
how?
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admin_
Expert Level 5
Galaxy S
Thanks for being with Samsung and sharing your concern. We apologize for the discomfort caused to you. We would like to inform you that if you have taken any backup of those contacts, you can retrieve the contacts by same source, otherwise it cannot be recovered. Be sure to hit ♡ when you find an answer that works for you.
For Further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/
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Nehal2406
Beginner Level 2
Galaxy S
But how can we lose contact data... if I tried now to back up it will only show me what's left in phone...I had 6150 numbers and now I have 650 numbers
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Galaxy S
Thanks for sharing the information
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