Phone camera storing photo upside down on s20plus after one ui 5 update

[akshaydhoka]

Phone is storing the pic upside down although in view finder it is appearing fine. Seen across main camera app as well as 3rd camera app. Issue seems to come after one ui 5 update. Is anyone else facing the same issue

[khyboogie]

Same issue

SM-G986B/DS UI 5.0

All photo apps rotate images. Editing image to rotate photo, rotates whole screen display. With or without autorotate on.

Reset cache and deleted data on default camera app.

There seems to be no way to resolve this within the settings of the phone or app and is specifically a fault of the software update. 

Another update has been released since which did not appress the issue.

Very annoying that a software update deprecates the functionality of an otherwise amazing phone.

[Omarbutt]

Same issue here. Anyone get any closer to finding a workaround or fix? 

[BhupenderGupta]

I am also facing this issue. Once resetting all settings, it works fine for 1-2 days, but again same problem occurs.

[SamBoss26]

For me also

[Samsung_6RAvYX3]

my s20 plus got the same problem, reset the phone and its good to go for a day or two. clear the phone cache from boot menu /recovery menu, did not help at all . so did some digging and find out not my camera app, but also all camera apps do the same thing. it became clear it's not the camera apps problem. long story short, Y & Z data in accelerometer somehow become flipped/inverted and the phone thinks held upside down.for showing the problem, open diagnostic menu with *#0*#, go to sensors and you can find the data. here, I got a picture from my s20 plus 5g model g986b/ds next to Samsung s7 model g930f. you can see the problem

before you ask, no its not normal for s20 to do that, that's why photos and videos got flipped.for showing that, restart the s20 and take the same photo again

now they look the same, see?

this problem start after the last update and it is super annoying. hope someone from Samsung team sees this and fix the problem.

thank you

[samsunguser2000]

Anyone tried visiting service center and getting software update from them ? As I was thinking to go

[samsunguser2000]

"Keep Pressing power and volume down buttons until it get restart. Then leave the button. After restart it will cure the problem."
This solution was given by Samsung cust care on call

[ryantimjohn]

This strangely worked for me, at least for now. Will reply if it regresses.

[naseri2]

I have the same issue with that

[CaptenNemo]

This is the worst product I hve used in my life. 2 lines on my display now camera issue after update.