Original topic:

Phone Crashes while using instagram after one ui 7 update

(Topic created on: 05-11-2025 08:48 PM)
367 Views
Pratham0511
Active Level 1
Options
Galaxy S
My phone crashes while watching reels after one ui 7 latest update.
10 Comments
goodthings
Expert Level 5
Galaxy S
Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue and wait for next update may be fix it by Samsung team soon. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
0 Likes
Pratham0511
Active Level 1
Galaxy S
How do i get log file..?
goodthings
Expert Level 5
Galaxy S
Please go to main page of Samsung Members App, click on support, click feedback, click error report then follow instructions on screen. Log files automatically send by system immediately after send error report but don't close Samsung Members App during this process untill complete. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
Pratham0511
Active Level 1
Galaxy S
It is taking lot of time to generate logs.
goodthings
Expert Level 5
Galaxy S
No. Only 5 to 7 minutes.
0 Likes
Pratham0511
Active Level 1
Galaxy S
It is more than 10 minutes and how do i know that the log is generated.?
0 Likes
goodthings
Expert Level 5
Galaxy S
Your's most welcome to here.
0 Likes
Saksham_33
Active Level 7
Galaxy S
If you phone crash next time call Air indigo 😊
0 Likes
dildaarub07
Active Level 3
Galaxy S
Same issue facing
0 Likes