Original topic:

Pedometer bug

(Topic created on: 12-07-2021 04:46 PM)
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glokeshwara
Beginner Level 2
Options
Galaxy S
Hi Team,

I am using s20 fe 5g.
Recently I pedometer started counting steps while phone kept on desk.

Could you please help to diagnose the issue?

5 Comments
Galaxy S
Even if you shake your phone a bit steps are counted! Use Galaxy Watch for better experience
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glokeshwara
Beginner Level 2
Galaxy S
Please note phone was on top of desk. There was no stimulus of any kind. Weird thing is steps are being added only between 1am and 6am in the morning .
Galaxy S
Pedometer doesn't work anyways! Use Galaxy Watch for better experience
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Galaxy S
That's your soul bro going for a night out
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cs-member13
Expert Level 4
Galaxy S

Dear Samsung member,

Greetings from Samsung customer support.

Thank you for sharing your concern. And please follow the easy troubleshooting steps which might help to solve the issue.

Clearing the app cache is kind of like a cleanse for your apps. It will get rid of residual files that could be slowing down the app.
Open Settings, and then swipe to and tap Apps. Select or search for the app you want to clear. Tap Storage, and then tap Clear cache.

However, we would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).

Thank you for writing to Samsung.
Warm regard,
Samsung customer support

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