vishnu10
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10-28-2019 06:55 PM (Last edited 10-28-2019 06:57 PM ) in
Galaxy S
Recently I have updated my mobile with a software update. Suddenly I'm facing issues with my pattern. The pattern that I'm entering is definitely correct but it says that it is incorrect pattern ans asks me to try again. I faced the same issue for secure folder also but I reset the pattern there using the reset password option. But I'm unable to reset device pattern lock. Right now I'm managing it by biometrics but I need to get this fixed as it might give any problem in the future. Can someone help me on how to resolve this issue? How can we reset the pattern without factory reset?
PS: biometrics are working fine
PS: biometrics are working fine
5 Comments
Foxhound
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10-28-2019 07:10 PM in
Galaxy S
All users are facing same problems since yesterday. Hoping for hotfix.
Anonymous
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10-28-2019 07:18 PM in
Galaxy S
did you select other unlock option along with pattern? if it's like that then,open your device and reset pattern as well as biometric settings again from biometric and security option
vishnu10
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11-02-2019 11:35 AM in
Galaxy S
changing anything in biometrics and security options will again ask for pattern. Also, I was smoothly using fingerprint to unlock my device. But unfortunately, Samsung put another awkward situation where in, if we do not use pattern for a long time, it will turn off biometrics and ask us pattern for security reasons. So, I was forced to do factory reset :(
Anonymous
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11-02-2019 11:57 AM (Last edited 11-02-2019 11:57 AM ) in
Galaxy S
may be this option is enabled..just switch off this👉
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10-28-2019 07:53 PM in
Galaxy S
Can you please do me a favour and like this post? Thankyou!
https://r2.community.samsung.com/t5/Galaxy-Gallery/Diwali-with-Galaxy/td-p/2625921
https://r2.community.samsung.com/t5/Galaxy-Gallery/Diwali-with-Galaxy/td-p/2625921