Resolved! Solved

Original topic:

PC isn't picking up S10 for file transfer

(Topic created on: 06-26-2021 09:41 PM)
238 Views
03l01m
Active Level 1
Options
Galaxy S
Hey everyone 

Last week, my phone started getting the "moisture detected" error, but I was still able to charge it because the error comes and goes (and it's still present). Fast charging doesn't seem to work anymore though.

Today, I wanted to back up my stuff to smart switch on my PC, but when I connected my phone, my PC isn't picking it up anymore, it's only charging it.

I suspect that my charging port is damaged, but I know that the entire motherboard needs to be replaced. How do I backup my data to my PC if I can't use the USB option?

1 Solution


Accepted Solutions
Solution
F23G
Active Level 6
Galaxy S
Try backing up your data on Samsung's Cloud server or Microsoft's One drive. Once you've got your phone fixed, then download the data to your phone/ PC.

View solution in context

0 Likes
2 Comments
M2NGWA
Active Level 10
Galaxy S
Try using link to Windows
0 Likes
Solution
F23G
Active Level 6
Galaxy S
Try backing up your data on Samsung's Cloud server or Microsoft's One drive. Once you've got your phone fixed, then download the data to your phone/ PC.
0 Likes