Original topic:

OneUI 4 Android 12

(Topic created on: 01-25-2022 04:55 PM)
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RPJ
Active Level 2
Options
Galaxy S
Since the update the phone is behaving very weird. The apps are crashing,  waking the screen takes time. By pressing the power button to wake the screen it just goes blank and then comes up after 4-5 seconds. The camera app takes 3-4 seconds to open.  The screen freezes while using the phone . Samsung please fix these issues at the earliest.  Has anyone esle been facing any such issues . I am using S20 FE .
3 Comments
Evankhan844
Beginner Level 2
Galaxy S
wipe cache partition in recovery mode
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NickDaund
Active Level 1
Galaxy S
Same problem with my s20 fe as well
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cs-member13
Expert Level 4
Galaxy S

Dear Samsung member,

Greetings from Samsung customer support.

Thank you for sharing your concern. And please follow the easy troubleshooting steps which might help to solve the issue.

Clearing the app cache is kind of like a cleanse for your apps. It will get rid of residual files that could be slowing down the app.
Open Settings, and then swipe to and tap Apps. Select or search for the app you want to clear. Tap Storage, and then tap Clear cache.

However, we would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).

Thank you for writing to Samsung.
Warm regard,
Samsung customer support

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