As per your query, we would like to inform you that the Live notifications options that can be set within the Now bar menu are dependent on or shared with the App notifications settings value. Therefore, the top live notifications capsule is also linked (turned on/off) according to the Live notifications option settings included in the Now bar menu.
If the issue persists, kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> select the appropriate issue category> Type your query and send).
