Original topic:

November update problem

(Topic created on: 12-07-2024 04:26 AM)
640 Views
Babulhosen
Beginner Level 2
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Galaxy S
After got November Update my one sim card not working and seen that sim card nit registered. Why you share update with glitch? We are facing many difficulties for this. Please help for this. 
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odel: Samsung S23 ultra
6 Comments
adg8u
Active Level 3
Galaxy S
Sem problem mere sath bhi ho rahi hai november update ke baad s23 ultra
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KD91
Active Level 6
Galaxy S
Battery backup kaisa hai after Nov update ?? Better hua kya ya pehle jaise drain ho raha hai.
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cs_member8
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we want to inform you that the latest software update has been developed to enhance the performance and stability of your smartphone. It has undergone comprehensive testing in different stages to ensure a smooth experience for our users. For sim card issue kindly follow the bellow steps

1: You can try to restart your phone.
2: First, we need to determine whether the error is with the SIM card or the SIM card slot, and You will need to prepare either another phone or another SIM card to perform this.

Either one of the devices will determine the possibility of the issue.

1- Existing SIM card with another phone.
If Detectable, Possible, the existing phone's SIM Slot may be faulty. Please send it to the nearest service centre.
If not Detectable, Possible, that the SIM card is faulty. Please refer to the Telco provider.
2-Existing phone with new SIM Card
If Detectable, the SIM slot is not faulty. This may be caused by an existing SIM card faulty. Please refer to the Telco provider.
If not Detectable, Possible, the existing phone's SIM slot may be faulty. Please send to nearest service centre.

Note.
1: Please restart the phone after changing the SIM card to allow the system to detect.
2: Kindly ensure both testing devices function well before testing.

Kindly contact your network service provider once to make sure there is no issue from their end.

In case the issue still occurs, kindly visit the service centre for a physical inspection of your device. You can locate your nearest service centre with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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Nickkhil
Active Level 6
Galaxy S
After November update in My S23 ultra the original 25 watt charger is not charging as fast and the battery is draining quickly
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mohanarjunan
Beginner Level 2
Galaxy S
Samsung galaxy A53 5g is not working sim card from after November update1733807471237_1733807471210_0.jpg
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mohanarjunan
Beginner Level 2
Galaxy S
I went to nearest service centre we told it's mother board problem
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