Notification issue

[Shrey710]

I'm not getting notification sound on my S21 Ultra even if phone is not silent or vibrate. I only get vibration and not getting notification sound.

Can anyone help me?

[swapnilsoni1989]

Did you noticed?
That if happens after the update of new one ui 4?

[cs-member13]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. Please perform the below mentioned steps to resolve the issue:

* Check after rebooting your device. 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support