Note 20 Smartview not working

[Members_o1M0Vda]

 I have the same problem i can't use smart view anymore television aren't showing on the smart  i view please solve the problem i depend on this fiture a lot but now after the latest update i can't use it anymore  

[Ehsank · Accepted solution]

see ss

[Members_o1M0Vda]

I tried that too  i don't have the app the problem started after the last update of ui3 

[Ehsank]

don't have the app means? it should have in system app dear once check again

[Members_o1M0Vda]

Thank you sir for everything yeah i did as you told and thank god i found it i deleted the cache and data then rebooted my phone / restarted it . Still i didn't work  unfortunately i don't why but it didn't but i really appreciate all your advices 

[Ehsank]

did you see harpreet comment what he said?

[Ehsank · Accepted solution]

do one thing more Reboot in a safemode and then try

steps to turn safemode;
long press on power button>
long press on power off option>click on safemode >your mobile will restart and turn into safemode.

[Members_o1M0Vda]

Yeah i saw harpreet comment ( i checked both phone and tv  have the same enenternet  connections) and i also did the reboot after entering safe mood but still it was no good i have started to realize that the problem  is from the tv because now other smart tvs are showing but only one isn't appearing i thank you all for your help but especially you kind sir , I'm gonna contact the tv company to try solve the problem from the tv 

[Ehsank]

my pleasure dear 😊☺👍🤝🤝🤝🤝 atleast you come to conclusion and find out the issue 👍👍, thank you too, for your kind words, i obliged

[HarpreetSinghMakol]

Try to remove WiFi connection (disconnect & reconnect) from TV and add again...And then try to connect your phone with TV by using SmartView from the above notification panel...

[Vix]

Disable "Force Desktop Mode" in Developer Options if enabled by error.