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Original topic:

Not getting software update.

(Topic created on: 10-15-2025 01:24 PM)
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Bickrom123
Active Level 1
Options
Galaxy S
I didn’t get OneUI 7 update yet, whereas OneUI 8 is out. What should I do? 
Device : s24
USA variant. 
Current location : Bangladesh 

2 Solutions


Accepted Solutions
Solution
goodthings
Expert Level 5
Galaxy S
Kindly go to service center for check and resolves this issue. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.

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Solution
Shahid_BD
Active Level 9
Galaxy S
It is highly likely that your S24 (US Variant) is not receiving the One UI 7 update because the software rollout is controlled by the US update schedule (and potentially a US carrier). Your current location in Bangladesh prevents the update from being pushed.

One UI 8 is extremely new (or still in Beta/early rollout) and you need to get One UI 7 (Android 15) first.

What to do:
1. Use Smart Switch: Install the Samsung Smart Switch desktop program on a computer and connect your phone. This often bypasses geographical restrictions for updates.
2. Check Manually: Go to Settings > Software Update > Download and install.
3. Use a VPN: Connect to a US VPN and then check for the update.

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6 Comments
Solution
goodthings
Expert Level 5
Galaxy S
Kindly go to service center for check and resolves this issue. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
0 Likes
goodthings
Expert Level 5
Galaxy S
You're welcome to here.
0 Likes
Sohorab_Ahamed
Beginner Level 2
Galaxy S
Don't do it .your battery will drain quickly in oneui 7
0 Likes
Bickrom123
Active Level 1
Galaxy S
I can’t even if I want to. Because no update is coming on my phone.
0 Likes
Solution
Shahid_BD
Active Level 9
Galaxy S
It is highly likely that your S24 (US Variant) is not receiving the One UI 7 update because the software rollout is controlled by the US update schedule (and potentially a US carrier). Your current location in Bangladesh prevents the update from being pushed.

One UI 8 is extremely new (or still in Beta/early rollout) and you need to get One UI 7 (Android 15) first.

What to do:
1. Use Smart Switch: Install the Samsung Smart Switch desktop program on a computer and connect your phone. This often bypasses geographical restrictions for updates.
2. Check Manually: Go to Settings > Software Update > Download and install.
3. Use a VPN: Connect to a US VPN and then check for the update.
Bickrom123
Active Level 1
Galaxy S
I tried these . Still no update
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