Original topic:

Not being able to choose different purpose for different sim

(Topic created on: 05-02-2023 06:48 AM)
287 Views
ShaniurBhuban
Beginner Level 2
Options
Galaxy S
I've been going through an issue maybe because of the One UI software 
I want to use one of my 2 sims for internet and other for making calls
But it seems they won't let me do it
Since they have replaced that option with primary sim
Is there any solution for thay?

**I'm using Samsung Galaxy S21(SD)
And have 1physical and 1 eSim


image


4 Comments
ImMaheshS
Active Level 7
Galaxy S
This is sreange...mine is S21FE I can see settings to choose sim for mobile dataScreenshot_20230502_054251_Call settings.jpg
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ShaniurBhuban
Beginner Level 2
Galaxy S
I know my S9+ also has these options
But for some reason S21 doesn't
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cs-member11
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. Please perform the below mentioned steps to resolve the issue:

* Reset Network Settings: Go to apps screen >Settings >General Management >Reset >Reset Network Setting.

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application>Support>Type your query>Ask a question/Tap an error report>Send)

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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ShaniurBhuban
Beginner Level 2
Galaxy S
Didn't work
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