I am not able to configure official email on Samsung email app.
earlier it was working fine but since 20th January 2018 email was not updating so I removed the account and tried to add again but it says authentication failed have tried uninstalling app and clearing cache.
please note that same email is working fine on outlook app on same phone.
We apologize for the inconvenience caused to you. We would like to inform you that please Navigate to settings >> Clouds & Accounts >> Accounts >> Microsoft Exchange account >> Fill all the required details and please coordinate to your official IT person for proxy server.
Be sure to hit ♡ when you find an answer that works for you. For Further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/
