Original topic:

No flash in 0.6x Camera on S24 Ultra. WHY?!

(Topic created on: 12-16-2024 12:45 PM)
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Argha22
Active Level 1
Options
Galaxy S
This is really bad. The 0.5x camera was my go to camera while taking group selfies with flash light on. The pictures look amazinggg. 

I dont understand why samsung does not even give the option to do so. It is kind of a deal breaker for me.

Please consider this in the next update
3 Comments
Hardik_888
Active Level 2
Galaxy S
It's such a dumb move also no flash below 15 percent battery life
Argha22
Active Level 1
Galaxy S
I guess only alternative at this point is to use third party camera apps (i use snapchat) in such senarios

I hope they listen to our problems
cs_member8
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to kindly perform the following steps to resolve your issue.

● Reset the camera settings: Tap on Camera>Settings>Reset settings>Reset.

● Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

● You can reset your device by following the steps:
1. Kindly create a data backup of your device via the SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.
2. Remember the Google password before resetting the device because it is required during initial setup.
3. If you do not remember then advise to reset (Forgot password) his/her Google account.

Path: Settings> General Management.>Reset>Temporary cloud backup or External storage backup>After backup tab on Factory data reset to reset your device to its factory default settings.
This will erase all data, including files and downloaded apps.

If the issue persists, kindly report the problems with a log file. To share a log file, Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> select the appropriate issue category> Type your query and send.

Warm Regards,
Samsung Customer Support

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