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Original topic:

No Service Issue

(Topic created on: 07-22-2018 12:08 PM)
302 Views
JonDoe297
Beginner Level 2
Options
Galaxy S
My S8 has been doing this for the past week, My sim is detected but I get no service and a circle with a slash instead of the range indicator. Wifi and Bluetooth work fine. I get back the range indicator if I restart the phone then it goes away. I tried using it in Safe Mode, same issue. Cleared cache partition, nothing. And lastly tried also did a Factory Reset twice. Still same issue. please help, I'm not in the country that I purchased my phone from so please help.
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3 Comments
aramis
Active Level 10
Galaxy S
TRY TO Turn on the airplane mode and off again. Also go to network settings and manually search for a network provider. If it shows, then select your SIM card provider name. If not, then necessary repair should be done.
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JonDoe297
Beginner Level 2
Galaxy S
I tried the airplane mode trick, it works very few times then goes back to no service. I can only find other network providers when I get a signal if I select another provider and go back to my service provider nothing happens.
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admin_1
Active Level 7
Galaxy S
Hi JonDoe297,! As you can only see other network provider and not your sim card provider, there might be a hardware issue. Please visit our nearest Samsung Authorized Service Center in your area.

https://www.samsung.com/ae/support/service-center/

Thank you.
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