My both(2) S8 has 2G Signal Problem. these receiving poor or no 2G signal. so during traveling, i am facing problem of call drop and network lost. No solution given by care centre.
"Thanks for being with Samsung and for sharing your Concern.Let me recommend some steps to further isolate and determine what you are experiencing. Please be aware that device speeds may vary based on multiple outside factors. We would like to suggest you kindly follow the below mention steps to overcome the Issue:-
1) Ensure that network frequency of your device should be selected on Auto-mode.
Menu>Settings> Connections>More Networks> Mobile Networks> Network Mode> Select Auto mode (GSM/WCDMA/LTE).
2) Search for the Network Manually by the steps as mentioned:
3) You may check by exchanging the SIM in SIM slots.
4) Insert different SIM card in your mobile and check if the issue is resolved or not.
If still issue persists then we would suggest you to once contact with your service provider."Be sure to hit ♡ when you find an answer that works for you. For Further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/
Today I went outside. when I reached at about 7 kms from town, it shown emergency call only on both sims (idea & bsnl) but there was full signal on my Mi phone (idea). then I exchanged the sims but it concluded that Samsung S8 is not capable to receive 2G band. Do you have any other solution ?
My j7 prime has signsl problem.. Mainly I use jio 4G. Receving poor signal at room. In the same room my friend has full signal of jio. But I'm facing problem of call drop or network lost.
