Original topic:

Network Issue S23

(Topic created on: 05-17-2025 08:04 AM)
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robustronald
Active Level 4
Options
Galaxy S
Anyone Having Network Issue after One ui 7
S23 India??

I have issued report to samsung about this
7 Comments
Galaxy S
Download Google's "carrier services" app from play store and restart your device.
robustronald
Active Level 4
Galaxy S
I have done that now
And i will tell if it works or not after some testing and time
Thank you for the help
And please if you have any tip for Battery issue you can share
Thanks!!😊
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Galaxy S
AoD off
System Vibration off
Keyboard sound and Vibration off

Put the unnecessary apps or rarely used app into deep sleep.
Use dark mode

Off touch sensitivity
Auto brightness on
Nearby device scanning off
Don't use any theme or color palette.
Turn off ram plus
If u comfortable then use navigation button instead of gesture otherwise ignore it.

Turn off always on fingerprint scanner.
.turn off double tap to wake,
Dont use Keep screen on while viewing feature in advanced options.
Turn on adaptive battery saver.
Turn off auto scan app daily and auto scan apps while installing(it help to install apps faster than before) in device protection .
Turn off dolby atmos for phone speaker instead use rock mode in eqalizer.
Galaxy S
There is a simple solution instead of turning off all these. Just switch off your phone and it will not drain any battery (maybe 1-2% when you switch it on again)
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cs_member8
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to kindly perform the following steps to resolve your issue.

● Kindly check the device in different locations/network coverage areas.

● Check Mobile Network: Settings> Connections>Mobile networks> Network mode> Select 5G/LTE/3G/2G (auto connect).

● Check Network Operator: Settings> Connections> Mobile networks> Network operators> Select automatically.

● Kindly check the same SIM card in another phone or another SIM card in the same phone to verify the issue.

● Kindly try to contact the service provider once.

● Update device software (If available): Settings > Software update > Download and install > Checking for software update > Software update available > Download > Downloading updates > Install now.

● You can reset your device by following the steps from the below link.
https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

If the issue persists, kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> select the appropriate issue category> Type your query and send.)

Warm Regards,
Samsung Customer Support

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madmazop
Active Level 1
Galaxy S
Same here facing network issue since last 4 to 5 days in my s23 .... is your issue resolved ?
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robustronald
Active Level 4
Galaxy S
Yes my issue was fixed after downloading the carrier application from google
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