Original topic:

Network Issue Error after Android12 update

(Topic created on: 02-01-2022 07:47 PM)
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VickyIn
Beginner Level 2
Options
Galaxy S
Hi Samsung Tech Team,
After getting updation of Android 12 ver. on my Android device S10, I've started facing "Network Connection failed" error every minute and I'm really fed up of this.
However I've checked my Network & Internet connection and there is No issue. But inspite of that "Network Connection Failed" error didn't stopped.
So please reverse my Android to previous version or provide me solution quickly. 
2 Comments
wahsukhi
Active Level 1
Galaxy S
Same here with S10Plus as well. Guess its the worst update ever to be released and not sure what is samsung and its Android team are doing!!!
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cs-member13
Expert Level 4
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

We apologize for the inconvenience you are facing. We understand your concern and will help you resolve this. Kindly follow the below steps to resolve your issue:

Check device network mode settings
Please follow the below steps.

Step1: Navigate to apps screen and tap on Settings.
Step2: Tap on Connections.
Step3: Tap on Mobile networks.
Step4: Tap on network mode SIM1 or SIM2.
Step5: Select network mode.

Note: We recommend to set device network mode as LTE/3G/2G (auto connect) mode.

Check network operator settings
Kindly set device network operator as "Automatically".

Please follow the below steps.

Step1: Navigate to apps screen and tap on Settings.
Step2: Tap on Connections.
Step3: Tap on Mobile networks.
Step4: Tap on Network operators.
Step5: Select automatically.
Note: We recommend to set device network operators as LTE/3G/2G (auto connect) mode.
Step6: Tap on OK.
Step7: Registered on network.

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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