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01-21-2020 02:24 PM (Last edited 01-21-2020 03:01 PM ) in
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01-21-2020 03:07 PM in
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01-21-2020 09:35 PM in
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01-24-2020 10:53 AM in
Galaxy SHi there,
Please perform the below mentioned steps to resolve the issue:
> Stop the background running app (Tap on the left soft key and close all the running apps).
> Ensure 20% of internal memory of device is free (Scroll down notification panel > Setting > Device Care> storage).
For further assistance, register your concern in Samsung members app (Open Samsung members app>click on “+“icon>send feedback>Error report/ Ask Questions).
Regards,
Team Samsung Members
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