Multiple documents sending on WhatsApp

[linu2k23]

So I recently purchased an s23 ultra which is supposed to be the top of the line phone given the price sadly the experience is very poor since I can't even send multiple documents on WhatsApp I'm running the latest 1st may 2023 update. 

[sahilmohammadkhan]

Hii

[sahilmohammadkhan]

Hello

[rajchennai]

Ur correct bro am also using s23 ultra am also facing the same issue in WhatsApp

[john163]

u mean from the document option in whatsapp? if so im being able to send multiple docs

[linu2k23]

Yes I mean the same, which update are you running?

[cs-member11]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. Please perform the below mentioned steps to resolve the issue:

* Check app cache: Clear cache memory of a particular application: Setting >Apps >Now pick the app. For example 'Samsung Internet' >Storage >Clear Cache.

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application>Support>Type your query>Ask a question/Tap an error report>Send)

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

[linu2k23]

I've already seen these steps on someone else's post and I've already tried clearing the cache and restarting the phone turns out its not a app bug it has started after the April update.

[Suvo99]

Same problem here.