Original topic:

Moisture has been detected. Worst costumer service jalandhar

(Topic created on: 07-17-2018 03:00 AM)
115 Views
singhjohal
Beginner Level 5
Options
Galaxy S
Worst costumer service.
I went to jalandhar service centre. I told them my samsung s8 plus problem. Moisture has been detected. did not charge more then week..only working wireless charger.
They did not check my phone once.
Next thing they said. Sir u have to change usb port. charges 3800 rupees only.
I came home and reset my phone and spray alcohol on usb port and leave my phone for perfectly dry. After 2-3 hours..my phone was working fine.
Worst samsung costumer service experience they are greedy for money
5 Comments
RishiShukla
Active Level 7
Galaxy S
service center in india are good... but the technician and customer care are worst...!
samsung should monitor their service center. because we deserve more better service.
kpu
Active Level 7
Galaxy S
true
itsb
Active Level 10
Galaxy S
screen toota tha mera then back ka speaker kaam nehi kar raha tha (feka tha) to le gaya care toh bola screen toh obviously badalna padega ₹3300 & motherboard badalna padega warna speaker theek nehi hoga so motherboard charge ₹7000...toh maine screen badal ke wapis aa Gaya.... bahar 3rd party se ₹150 ka speaker badalwa liya..phone working like charm... fu©k off Samsung care executive
admin_
Expert Level 5
Galaxy S
We do apologize for the inconvenience caused and sharing your valuable feedback. We have taken your feedback into consideration and this will help us to better our services.

Be sure to hit ♡ when you find an answer that works for you. For further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/
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vickys8plus
Active Level 1
Galaxy S
am facing this same issue from last 3 days nd phone was not even in contact with water nd still showing mositure detected.Dont know what to do.Really fed from Samsung,everytime they disappoint.First dey show us dream of such a high tech gadjet but after dat problms nd problms....