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Original topic:

Moisture Detection issue on S21 FE

(Topic created on: 3 weeks ago)
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Shivam762
Active Level 1
Options
Galaxy S
I am receiving a warning on my phone (S21 FE 5G) since yesterday about
" Moisture or foreign materials detected in USB port"

1. I have tried cleaning with hair dryer, tried to shake it gently and kept phone switched off over night.

2. Tried cleaning USB cache

3. Tried resetting setting.

But issue has not been solved.

Phone charging works with same cable for a while and then it disconnect saying moisture has been detected.

Sometimes it works on power off mode, sometime it doesn't.

I have attached a screenshot of the warning.

image
Warning of Mositure/ Foreign materials


Can somebody help me with this issue ?

1 Solution


Accepted Solutions
Solution
virk111
Active Level 4
Galaxy S
Have you tried it in safe mode ?

View solution in context

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10 Comments
virk111
Active Level 4
Galaxy S
Try replacing the wire
Shivam762
Active Level 1
Galaxy S
Have tried with different data cables. It connects for a while and then disconnect saying moisture detected
virk111
Active Level 4
Galaxy S
https://youtu.be/Br41gHUiLLw?si=fdS6p0f0-ZguZgXQ

There is second solution you can try
virk111
Active Level 4
Galaxy S
I have faced this situation when water drops splash ,but i put the phone under fan for sometimes and the issue resolves
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virk111
Active Level 4
Galaxy S
You can clean the port with thin cloth and thin needle (back of the needle)that can interest easily inside
Shivam762
Active Level 1
Galaxy S
Thank you for helping me out but sadly it doesn't work, I saw the video. Tried everything but still warning sign persists. Will wait for a day or two.
Solution
virk111
Active Level 4
Galaxy S
Have you tried it in safe mode ?
0 Likes
Shivam762
Active Level 1
Galaxy S
Will try it
Shivam762
Active Level 1
Galaxy S
Tried it in safe mode. It worked. Afterwards, switched it on in normal mode, it's charging with same adapter and cable it was showing error.
Thanks for helping me🙏.