Original topic:

Manufacturing Defect ?

(Topic created on: 10-17-2023 12:46 PM)
213 Views
Frosty97
Active Level 4
Options
Galaxy S
The paint near S pen slot has started coming off. I first noticed it in may but its chipping off further. There has been no physical damage and i use Ringke Onyx case. Its very secured. 
S23 ultra.

image


7 Comments
Starbug
Expert Level 2
Galaxy S
Raise a complaint
Frosty97
Active Level 4
Galaxy S
Service centre said they won't cover it under warranty.
Starbug
Expert Level 2
Galaxy S
Oh that's sad....
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_007
Expert Level 4
Galaxy S
Thats common with these painted frames,many people are facing this thing.Also paint quality used isn't good in it.
https://www.reddit.com/r/GalaxyS23Ultra/comments/16lyxdk/paint_flaking_off_right_side_of_s23_ultra/
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Frosty97
Active Level 4
Galaxy S
So if many are facing this then it's definitely manufacturing defect to be covered in warranty.
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_007
Expert Level 4
Galaxy S
Nope,cosmetic damage don't cover in warranty.
And manufacturing defect will apply if the device was already sold you in this state,if it was fully painted before then it doesn't.
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Frosty97
Active Level 4
Galaxy S
This **bleep**, never faced this on any phone before
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