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Original topic:

Lots of issues after the most recent update!

(Topic created on: 04-25-2024 06:09 PM)
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Nanspud67
Beginner Level 2
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Galaxy S

Hello, I have an S20 and after the update, my phone is freezing, but the most frustrating thing is my email will not update unless I restart my phone. Any ideas? Maybe I should revert to before the update? Thanks for the suggestions.

2 Comments
Galaxy S
You have to be patient until the new update is compatible with the phone's processor.
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Samsung_specialist
Community Manager
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Galaxy S

Before you try the recommendations below, be sure to check if your device's software and related apps are updated to the latest version. To update your mobile device's software, follow these steps:

Step 1. Go to Settings > Software update.

Step 2. Tap on Download and install.

Step 3. Follow the on-screen instructions.

- First, check your device's Memory and Storage space.

Step 1. Go to Settings, then select Battery and device care.
Step 2. Check the remaining storage space by selecting Storage and memory space by selecting Memory.

If there is insufficient space on your device, you can clear the cache by optimizing your device. Optimization closes apps running in the background, manages abnormal battery usage, and scans for crashed apps and malware. Follow the steps below to optimize your device.

Step 1. Go to Settings and select Battery and device care.

Step 2. Tap Optimize now.

Step 3. Once optimized, tap Done to finish.

- Check your device in Safe mode

- Perform a Factory data reset

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