I recently purchased the Galaxy S23 , I noticed that the power button on my phone is loose and it woobles , like when i move ot up down and left right , it feels cheap , the button clicks perfectly but , it's losse like it will fall off eventually , Can anyone confirm is it a Samsung issue or something wrong with my unit
Here are some things you can do about the loose power button on your Galaxy S23: 1. Visit a Samsung Service Center: * Schedule an appointment: Contact your nearest Samsung Service Center to schedule an appointment for a diagnosis and repair. * Bring proof of purchase: Have your phone's purchase receipt or warranty information ready. * Prepare for potential replacement: Depending on the severity of the issue and your warranty status, a replacement device might be necessary. 2. Contact Samsung Support: * Call Samsung Support: Reach out to Samsung's customer support hotline for assistance. They can provide troubleshooting advice or guide you through the repair process. * Use Samsung's online support: Visit Samsung's website or app for online chat or email support. 3. Check Online Forums and Communities: * Search for similar issues: Look for discussions about loose power buttons on the Galaxy S23 in online forums or communities like Reddit or XDA Developers. * Seek advice from other users: You might find helpful tips or workarounds from other users who have encountered the same problem. Additional Tips: * Be gentle with the button: Avoid excessive force or pressure when using the power button. * Consider a protective case: A sturdy case can help protect the phone's buttons and prevent further damage. * Document the issue: Take photos or videos of the loose button to provide evidence if needed. Remember: If your phone is still under warranty, Samsung should cover the repair or replacement cost. If not, you may have to pay for the repair. I hope this helps!
Kindly complaint to Samsung customer support through Samsung Members App and go to service center for resolves this issue. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
As per your query, we would request you kindly visit the service center and inspect your device with the technical team end, they will provide you with all the information in a better way after inspecting the device physically.
