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Active Level 2

Ok So Recently I Updated My phone To One UI 2.0 And after 3-4 days of use I got locked out of my device has that's a known issue and Samsung has rolled out a update for it but still I cannot update Reason I am locked out of the device and I don't know how to downgrade a locked device using smart switch if anyone know how to do that please let me know cause I did try and did fail all of the forums suggest that you should downgrade to pie but how that's what I want old help if possible thanks in advance 

 

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Active Level 1
remote unlock it and update it, that's what I did
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Active Level 1

Was your remote unlock on ? Mine is off 

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Active Level 1
yes it was on
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