Original topic:

Knox version for S7 edge

(Topic created on: 03-03-2018 12:02 PM)
508 Views
Wasif87
Beginner Level 2
Options
Galaxy S
I got to know that Knox will not be reinstalled once the phone is formatted after Dec 2017. So what is the solution for this as KNOX is a must have for my fone as I use it for office purpose.
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9 Comments
iamprateek
Active Level 6
Galaxy S
You mean if phone is reset then knox will not work?
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Wasif87
Beginner Level 2
Galaxy S
Yes.. My phone is still under warranty so when I went to get the headfone issue fixed they said that post formatting Knox will not be available.
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Nishitkohli
Expert Level 4
Galaxy S
they just wanted to void warranty. call customer care
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Wasif87
Beginner Level 2
Galaxy S
customer care said the same thing.. that Knox has been discontinued.. I am really not happy with Samsung
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iamprateek
Active Level 6
Galaxy S
Dude knox has not been discontinued.I have just reset my phone a week ago and knox is still working.
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Wasif87
Beginner Level 2
Galaxy S
you mean you formatted your fone?
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iamprateek
Active Level 6
Galaxy S
yes
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Wasif87
Beginner Level 2
Galaxy S
great then... let me try as well
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admin_
Expert Level 5
Galaxy S
Thanks for reaching out to the Samsung community! We would like to inform you that Knox is a security platform provided by the Samsung. The Samsung Knox platform is built into Samsung smartphones, tablets, and wearables at the manufacturing stage, so you have it the moment you unpack your device. The Knox platform consists of overlapping defense and security mechanisms that protect against intrusion, malware, and more malicious threats.

Samsung My Knox is a free security solution that provides secure container within your Android device, you can view and store confidential work information in a safe virtualized sandbox, without having to worry about data leaks. To activate this secure container, all you need is a valid email address. My knox app has been discontinued by the Samsung, however you may continue your secure space experience by setting up Secure Folder, available now from Galaxy Apps. You can restore My Knox backup data on Secure Folder after you set up Secure Folder. To transfer the data, please follow the steps below.
- Go to My Knox Settings > Backup and restore > Back up My Knox data.
- Set up Secure Folder > Go to Secure Folder settings > Backup and restore > Restore > Select My Knox backup data.
* Please note that you have to use the same Samsung account you used for your My Knox backup.

Be sure to hit ♡ when you find an answer that works for you. For Further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/
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