Original topic:

Keep screen on while viewing

(Topic created on: 05-03-2023 12:46 PM)
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salmanul
Expert Level 2
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Galaxy S

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The "Keep screen on while viewing" feature on Samsung S series phones is a helpful feature that allows your phone's screen to remain on as long as you are looking at it, without having to touch the screen.

To enable this feature:

1. Open the "Settings" app on your Samsung S series phone.
2. Scroll down and tap on "Advanced features".
3. Find and tap on "Motion and gestures".
4. Scroll down and find "Keep screen on while viewing".
5. Toggle the switch to "On" to enable the feature.

Once the "Keep screen on while viewing" feature is turned on, the front-facing camera on your phone will detect when you are looking at the screen, and the screen will remain on as long as you are looking at it. The screen will turn off once you look away or the content is no longer being viewed.

This feature is useful when you want to read an article, watch a video, or use an app without having to touch the screen every few seconds to keep it from turning off. It can also help to save battery life by turning off the screen when it's not being viewed, which can extend the battery life of your phone.

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1 Comment
salmanul
Expert Level 2
Galaxy S
There could be several reasons why the scroll capture feature is not working on your Android phone. It could be due to a bug in the app or an issue with your device. You can try the following steps to fix the issue:

1. Restart your device.
2. Update your phone to the latest version of Android.
3. Clear your Samsung Capture app cache by following these steps:
- Go to Settings > Apps > Samsung Capture.
- Tap Storage.
- Tap Clear cache.
4. Uninstall updates for Samsung Capture by following these steps:
- Go to Settings > Apps > Samsung Capture.
- Tap the three dots in the upper right corner.
- Tap Uninstall updates.

If none of these steps work, you can try uninstalling and reinstalling Samsung Capture.

If you are using Teams app, you can try using the physical buttons on your phone to take a screenshot instead of using the app's built-in screenshot feature². If this doesn't work, you can try updating Teams app or clearing its cache and data by following these steps:
- Go to Settings > Apps > Teams.
- Tap Storage.
- Tap Clear cache and Clear data.

I hope this helps!
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