Original topic:

It does not want to update

(Topic created on: 10-10-2022 08:54 AM)
MedAmine0
Active Level 1
Options
Galaxy S

Hi 

I bought this phone recently brand new S20 fe 4g ,when i try to update it i get this message

Screenshot_20220927-231946_Software update.jpg

 what should i do

10 Comments
mZoOnY
Active Level 8
Galaxy S
Some system files got modified
Either a language been added or root operation has been attempted

Any way

If you have a usa model try to take the Sim card first and try

Or

Connect to pc and use smart switch 💯
MedAmine0
Active Level 1
Galaxy S

I took the sim card out it did not work

Also i tried smart switch with the pc and i got this

20221004_222238.jpg

mZoOnY
Active Level 8
Galaxy S
This is an update for smart switch itself

It's OK update then connect your phone
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MedAmine0
Active Level 1
Galaxy S

smart switch is not giving me the update functions20.pngs201.png 

0 Likes
Galaxy S
This is happening because the system files are modified and you are restricted to software update if it is carrier locked remove sim if same message then visit samsung to get checked
MedAmine0
Active Level 1
Galaxy S

can i fix it with smart switch ?

because in algeria there is no samsung service center 

0 Likes
Galaxy S
Try contacting samsung through phone or on your members app click support and use live chat
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MedAmine0
Active Level 1
Galaxy S

How do i do that

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Samsung_specialist
Community Manager
Options
Galaxy S

Hello,

For assistance, please visit one of our authorized Service Centers to check it for you. You may refer to the link which will guide you to the nearest service center to your location https://www.samsung.com/ae/support/service-center/

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