After updating the September update a green line appeared on the screen. Phone used to get heated up after simple social media use. Hence resulting in battery drain. Upon visiting the service center they agreed to replace the screen after a lot of deliberation. Had to deposite the phone at service center. After 7 days got my phone back withe replaced screen. But still the heating and battery drain issue persists. What to do now?
We acknowledge your query and apologize for the inconvenience caused to you and will surely assist you regarding the same. We would request you to register your concern in Samsung Members Application. So, our concern team gets back to you as soon as possible.
Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).
Note. please attach the error log file within 15 minutes of the error occurring.
