Is this normal ?

[Jesvi]

I see this light leak in my s20, under max brightness... been 5 days since unboxing and it was now that i just noticed this...

Is this normal ? S20 users, can you confirm thjs ?

Uodate 1 : its due to a gap between the screen and the metal frame... some also say it is also due to lack of adhesive layer applied on the edges and this gap defect is seen starting from the s7 series and is not good as dust and moisture starts accumulating inside..

[DöRäEMöN]

do you have a screen guard or not
if have then its screen guard fault

[Jesvi]

it has the stock screen gaurd (the one that comes with it, pre applied) on it..

but it does not cover the the edges (and also it is a very thin sheet)
so its clearly not caused by the screen protectors

[neelptl20702]

i think so there is a gap between screen and body 🤔 visit the service center as soon as possible and ask for a replace the smartphone if that is possible i won't recommend the repairing the smartphone.

[Jesvi]

yes ! you are 100% correct !

There is a gap between the screen and the frame

I'm going to the retail store tomorrow for a replacement... it has been just 5 days since i bought it and thank god i notice this defect... else i would have lost ip68 water and dust resistance features...

will update this post after applying for a replacement

[neelptl20702]

You can take back up through smart switch so if they replace your device the data can be restore

[Reaper_69]

no!!! please go to the near by Samsung Service Center

[neelptl20702]

he is replacing not repairing pls read it properly

[SinhaAnku]

@Jesvi see i also purchased s20 plus on 15 oct .. there is also screen gap. see

[Jesvi]

yea, thats the exact same defect i find in my device too ...

hope we don't get scammed with these faulty pieces