Iris Scanner Not working

[Akash4251]

Hello,

I have samsung galaxy s8. My oris scanner is not working. It says i may want to restart my phone. Please help. 

Also, when i go into the menu *#0*#, i select iris scan it does not work. Another thing which does not work for me is front camera test. It says failed. But, normally i do take selfies from my phone. 

Please help.

[Akash4251]

the iris scanner comes online for 1 or 2 secs and than says it stopped working. it registers 66 percent of my iris and than stops.

[Samsung_Support3]

Dear Samsung Member,

Greetings from Samsung Customer Support!

Please visit this mentioned link to resolve your device Iris Scanner issue:

https://www.samsung.com/in/support/mobile-devices/sometimes-iris-recognition-do-not-work-properly-in...

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

[Sumar39]

my iris camera and torch suddenly stopped working without any accident. what to do