Original topic:

Instagram glitch on s24 ultra

(Topic created on: 02-22-2025 08:33 PM)
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Vuzeison
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Galaxy S
I suddenly am not able to zoom in or fast forward insta reels sine the last 2-3 weeks. It used to work fine before. I tried looking online apparently only galaxy s users have been having this problem, and unfortunately i could not find a fix. Can anyone help me
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cs_member8
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we request you kindly share the log file. Also, share video clips and images for better understanding. This will help us to investigate further and resolve this issue.

Samsung Members Application (Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> select the appropriate issue category> Type your query and send.)

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

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