IMobile app keeps stopping/crashing

[Raja_B_K]

After the latest software update, IMobile app keeps stopping/crashing instantly just after opening. Anybody facing same issue? I've been using it since last 2 years no issues. Just after the update I'm facing this issue. Any info on this would be great.

Cleared cache

Reinstalled the app

Restarted the mobile

[Naniithekiller_45]

Once check the app version bro
In my device it's running fine with 21.1 version
Also check if the app is in deep sleep or anything with the background usage access

[Raja_B_K]

My app verison is 20.2

[Naniithekiller_45]

Try installing the latest version and report this to the app support as well bro
Imobileapps@icicibank.com

[Raja_B_K]

That's the latest version available to me on playstore. Through other comments I've installed the app on Secure folder, there it's working fine. I believe there might be an issue with latest update.

[Naniithekiller_45]

Yeah sorry for the misinformation bro
I also have 20.2 version only but in the app it's showing as 21.1
But it's working fine in my s21fe

[Raja_B_K]

Ok bro, Thanks for responding

[goodthings]

Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue and wait for next update may be fix it by Samsung team soon. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.

[Raja_B_K]

Yeah just did that

[goodthings]

Your's most welcome to here.