Highlighted
Beginner Level 2
After a software update on my Samsung S9 Plus phone, the display came to a yellow tint. In low light, the black background looks like a small red& yellow colour.I showed it to the service center, he said that the display should be changed but the phone has not yet fallen down from my hands.anyone was facing the same issue.pls tell mee how to solve this problem
9 Comments
Highlighted
Beginner Level 2

I have the same issue. After the last update my display shows a greyish black and gradient banding. Any advice to solve this?

Reply
Loading...
Highlighted
Beginner Level 2
i have no idea for this
Reply
Loading...
Highlighted
Active Level 3
mere bhi last update ke bad display burn ki problem aai he
Reply
Loading...
Highlighted
Beginner Level 2

The same incident happened with me.. I was updating my phone on 3/7/2020.. While the update was getting installed, the screen started flickering and started behaving abruptly.. I am unable to use my phone ever since.. Going to the service centre didn't give me a resolution because they didn't even look into the matter and suggested a new display at a whopping price of 17k..

My phone was well kept and there was no accident as such so how could a hardware fault rise..

Samsung is into something very fishy...A new tactic to promote the sale of new flagships by raising issues in the latest update for s9 plus..

Reply
Loading...
Highlighted
Beginner Level 2
I am also facing the same issue. My display is totally black if brightness is in between 20 to 90. its suddenly happens in my mobile without any physical accident.
Reply
Loading...
Highlighted
Active Level 7

Dear Samsung Member,

Greetings from Samsung Customer Support!


Please perform the below mentioned steps to resolve the issue:

 

1. Adjust the brightness
Settings > Display > Adjust the brightness.

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

Reply
Loading...
Highlighted
Beginner Level 2
they said you phone need to check physically in service centre.But they said you need to change display
Reply
Loading...
Highlighted
Active Level 1
same here I am too facing the same issue and got the same reply
now here is the only solution you should never ever from now trust samsung phone specially the S series because the same I faced in s5mini than in s7 edge and now in s9 I am never ever gona purchase samung from now in my life it costs too much and than these problems
Reply
Loading...
Highlighted
Beginner Level 2
I am facing the same issue
Reply
Loading...