I have galaxys21+ and I facing the problem that is restating and heating

[sandhusa]

Please 🙏 solve this problem during one ui 6.1 update

[goodthings]

Kindly reset factory data without backup of apps also turn off Auto restart in device care too ,then try to it's again. If you like please accept as a solution it's help to others users also, click 3dots in my reply section and click on accept solution. Thanks.

[sandhusa]

I also factory reset my device and off the auto restart😔

[Glimpse]

Please visit centre at the earliest.

[goodthings]

Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue and wait for next update may be fix it by Samsung team soon. If you like please accept as a solution it's help to others users also, click 3dots in my reply section and click on accept solution. Thanks.

[goodthings]

Your's most welcome to here.

[Glimpse]

Just check auto restart is turned on , if it is turned on then this do happens. Just turn it off. You can do a factory reset after doing a backup of all your necessary data. Else please go to service center. I hope it helps you . Please consider it as a solution by clicking 3 dots . It will definitely help others too.

[sandhusa]

U not solve my problem during update of one ui 6.1

[sazzsan]

Hard reset your phone from boot menu...check youtube on how to hard reset from boot menu.

[Glimpse]

Not a big deal connect phone to pc using usb type c cable switch off device and the click volume up& power key together until you see samsung logo and then release power key choose hard reset option from recovery menu do reset clicking power key , device restart once you done with this after clicking reboot done