Original topic:

I have galaxy s21 ultra i have some problem occured about the weather app.

(Topic created on: 12-15-2021 07:20 PM)
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bajrangi
Beginner Level 2
Options
Galaxy S
It seems that like the clock and weather app does not respond perfectly only clock can show weather can't be show. When i tap for restore data it have no response only app open and suddenly closes not run this app perfectly. I can check my phone setiings all data clear of this app and software update has also done but the weather app does not work properly
2 Comments
WalkieTechie
Expert Level 4
Galaxy S
I guess you are talking about the weather widget. Is that so?
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cs-member13
Expert Level 4
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. Please perform the below mentioned steps to resolve the issue:

* Check app cache: Clear cache memory of a particular application: Setting >Apps >Now pick the app. For example 'Samsung Internet' >Storage >Clear Cache.

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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