I can't send my missing documents through the link

[ramatk]

The link sent to me to send my receipt is not working for me to redeem my buds

[Nicky_sam03]

Hi ramatik

Thank you for reaching out to us and our sincere apologies for the inconvenience caused.

Kindly contact Claims and Promotions support on 087 655 0515 or send an email to samsung@isonxperiences.com for assistance

[Len09]

Also no response?????

[ramatk]

Hi ,I sent an email but still haven't received any response and the number is ringing and no one is answering.