Original topic:

I bought my galaxy S21FE...3 times telephoto lens is giving me blurred pics

(Topic created on: 06-30-2022 08:33 PM)
82 Views
Gudguy
Beginner Level 2
Options
Galaxy S
My S21 FE 3x pics are getting blurry...is it happening with anyone else....
4 Comments
mohmeen78
Active Level 8
Galaxy S
Even S22 Ultra is on the same platform...samsung is cheating customers...what is shown on adds are all Gimmick and making everyone fools...
Galaxy S
Go to service center for updation of the phone
0 Likes
PrashiPatel
Active Level 10
Galaxy S
For telephoto lens to work effectively 1. Hold the phone steady, shouldn't shake even slightly 2. Use it only in bright or well lit conditions 3. It will not work properly in windy conditions too. I also had the problem on my S20 FE 5G.. this is what I found out later
0 Likes
cs_member8
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. Please perform the below mentioned steps to resolve the issue:

* Clear the camera lens with a microfiber cloth or a cleaning wipe. Gently remove the fingerprint, dirt, and dust from the camera lens.

* Reset camera settings
Camera > Settings > Reset settings > Reset.

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

0 Likes