Original topic:

I am facing ringtone issue after android 11 upgrade

(Topic created on: 12-23-2020 11:20 PM)
278 Views
Anuranjan8895
Active Level 1
Options
Galaxy S
I am facing ringtone issue after android 11 upgrade
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6 Comments
Galaxy S
Please elaborate your issue.
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JS20Plus
Active Level 6
Galaxy S
explain more of about your issue
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cs-member13
Expert Level 4
Galaxy S

Dear Samsung Member,


Greetings from Samsung Customer Support!


We are sorry for the inconvenience caused to you. We request you to kindly send us the error log file again along with the Video or Screen-shots within 15 minutes of issue occurrence through error report section from Samsung Member Application:- Samsung member > Click on beta banner > Switch to beta mode > Beta feedback > Send feedback > Error report. As this will help us to further investigate and resolve your concern.


Thank you for writing to Samsung.


Warm Regards,
Samsung Customer Support

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Anuranjan8895
Active Level 1
Galaxy S
I am not able to find that option
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Anuranjan8895
Active Level 1
Galaxy S
If I am calling to support it is showing the dialled number doesn't exist for past one month , I have never seen such a bad support from any product company
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Anuranjan8895
Active Level 1
Galaxy S
after the upgrading to android 11 , My phone is not ringing as well , I am getting call drop as well
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