Original topic:

How to disable or remove this app

(Topic created on: 11-13-2022 05:03 PM)
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DhruvNath26
Active Level 5
Options
Galaxy S
Does anyone know how to remove/disable airtel live app. I've tried hiding it but it keeps reappearing everytime I restart my phone.

I'm using S21, this issue is occuring since One UI 5 update, when I was using One UI 4 there was no such issue as this hidden app used to stay hidden even after restart.

Kindly share your knowledge if anyone knows any solution for this.

image
airtel live app in blue colour at last

13 Comments
DhruvNath26
Active Level 5
Galaxy S
I'll try this
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Galaxy S
Bro just hide it because it cannot disable or uninstall.

To hide click on three dots in you app drawer and then click on settings tap on hide apps.Screenshot_20221113-180841_One UI Home_1000024434_1668343121.jpg
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Shervin007
Active Level 6
Galaxy S
I was able to hide it and doesn't reappear after restart. Maybe try clearing cache once.
Also after a Android generation upgrade its always advisable to do factory reset, this solves most of the issues and keeps mobile in healthy condition.
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cs_member8
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the inconvenience caused to you and will surely assist you regarding the same. We would request you to register your concern in Samsung Members Application. So, our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).

Note. please attach the error log file within 15 minutes of the error occurring.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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