Original topic:

Hi

(Topic created on: 03-17-2018 11:04 PM)
398 Views
VEDPATEL
Active Level 3
Options
Galaxy S
I'm samsung galaxy S8 user I'm using airtel 4g the speed is 64 kbps only anyone else who face this type of problem
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7 Comments
iamshubham
Active Level 7
Galaxy S
contact airtel not samsung
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VEDPATEL
Active Level 3
Galaxy S
I know but how many people facing this type of problem that's why I describe my problem
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vinayshah
Expert Level 4
Galaxy S
no problem in my Note 8 so far. this might be due to your data limit from airtel after which your data speed slows down to 2G speed.
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VEDPATEL
Active Level 3
Galaxy S
unlimited airtel plan with 1gb daily data
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vinayshah
Expert Level 4
Galaxy S
Yes so after 1gb is used, it will go down to 2G speed
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VEDPATEL
Active Level 3
Galaxy S
no till 200 mb use only and 800 mb left
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admin_
Expert Level 5
Galaxy S
Thank you for reaching out to the Samsung community. We would like to suggest you kindly follow the below mention steps to overcome the Issue;

- Check by using any other SIM card.
- Ensure that network frequency of your device should be selected on Auto-mode.
- Menu > Settings > Connections > More Networks > Mobile Networks > Network Mode > Select auto mode (GSM/WCDMA/LTE).
- Search for the Network Manually as follows:
Menu > Settings > Connections > More Networks > Mobile Networks > Network Operators > Select Manual Search.
- Kindly go to settings >> General management >> Reset >> Reset network settings.

Be sure to hit ♡ when you find an answer that works for you. For Further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/
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