Original topic:

Heating issue

(Topic created on: 03-19-2021 11:54 PM)
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tims8586
Active Level 1
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Galaxy S
Samsung s21 getting heating issue and battery drain issue does any one have same issue
7 Comments
Ehsank
Expert Level 5
Galaxy S
when your phone get heated?
like charging time... or when?
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tims8586
Active Level 1
Galaxy S
mostly when video calling
Ehsank
Expert Level 5
Galaxy S
in video long video calling sometimes it get heated
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tims8586
Active Level 1
Galaxy S
not sometimes bro every time even if it is short video call. Anyway if have followed your above message.
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Ehsank
Expert Level 5
Galaxy S
ok bro do that but regarding heating if you felt warm and after call it get normal then its because of video call you can ignore it
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Ehsank
Expert Level 5
Galaxy S
and for battery if you want then you can do some settings and observe for next 1-2 days, it will give a noticeable difference

1. Settings>Connection>more connections settings> disable nearby device settings.

2. Settings>>Location>improve accuracy >disable
A. Wifi scanning
B. Bluetooth scanning .

3. Device care>battery >power mode>select "optimised" and "adaptive power saving".

And then click on "app power management >
And enable these 2 options.
A. Adaptive battery
B. Put Unused Apps to Sleep.

FOR ANDROID 11;
A. DEVICE CARE > Battery>Background Uses Limit > Put Unused App to Sleep
B. Device care>click on 3dot at top right corner>automation>adaptive power saving
C. Device Care > Battery> More Battery Settings>Adaptive Battery


4. Long press on each app specially 3rd party app(LIKE FACEBOOK, YOUTUBE) and rarely used apps and also ON "GOOGLE APP" as well, then click on>app info(ibutton)>> go to these 3 options below on by one

A. Mobile data> allow background data usage>off

B. Battery >allow background activity >off

C. Notification >disable unnecessary notifications like promotional and unnecessary reminder notifications.

5. Go to settings> privacy > permission manager > location> and check which app have accessing your location all the time and if you not using that apps much, then deny access or set as " allowed only while in use"
As unnecessary location access by 3rd party app causing battery drain.

6.  Go to settings > Google > on device sharing> check which 3rd party apps present there for e.g. if you use paytm , paytm will  shared data to show recommendation and suggestion which also cause battery drain

7.  Go to settings > account and backup> Manage account > check which app syncing automatically there, and if any app which not necessary to auto sync then click on it and "disable sync"

8. Go to settings >apps>search "weather" >click on weather settings (icon)> change "auto refresh" settings as per your requirements and disable some unnecessary reminder. ( due to auto refresh it continuously consuming battery)


9. If you use Facebook frequently then disable "auto play video"
And if you are mostly uses mobile, on wifi connection then also disable "auto play videos" in YouTube.

10. Settings>Google >click on 3dot at right top corner>usage and diagnostics >off this option.
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Samsung_Support1
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!


Please visit this mentioned link to resolve your device heating issue: https://www.samsung.com/in/support/mobile-devices/why-the-device-heats-up-during-use/


For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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