Original topic:

Having trouble in modes and routines on S25ultra

(Topic created on: 3 weeks ago)
198 Views
Parthiban_88
Active Level 7
Options
Galaxy S


It keeps on loading from past 4 days I have been having this problem 

If any one can suggest me for fix for this problem 

Thank you 
15 Comments
goodthings
Expert Level 5
Galaxy S
Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue and wait for next update may be fix it by Samsung team soon. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
Parthiban_88
Active Level 7
Galaxy S
Thank you
I have sent the error report
goodthings
Expert Level 5
Galaxy S
You're welcome.
0 Likes
goodthings
Expert Level 5
Galaxy S
You're welcome to here.
vinayshah
Expert Level 2
Galaxy S
Goto settings->apps->modes & routines click on storage. Clear cache and data(clearing data will erase your existing modes & routines). This should work.
Parthiban_88
Active Level 7
Galaxy S
I did this one also
But no use brother
Same problem
cs_member8
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we request you kindly share the log file. Also, share video clips and images for better understanding. This will help us to investigate further and resolve this issue.

Samsung Members Application (Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> select the appropriate issue category> Type your query and send.)

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

Parthiban_88
Active Level 7
Galaxy S
Thank you
I have sent the error report
0 Likes
sandy729
Active Level 3
Galaxy S
Facing similar issues with my S23+ for Modes and Routines.
Erase Cache and Data didn't resolve the issue.