HEADPHONE JACK NOT WORKING IN MY GALAXY S20PLUS

[lala12]

No other brand type c to headphone jack not working on my s20plus what can i doo please give me some suggestions 

[Ehsank]

first check with some other headphone

[lala12]

not working

[Ehsank]

this worked earlier if not then
use a compatible headphone to ur device

[Ebinezar]

u need to buy samsung type c cable to headphone

[lala12]

ohk

[Samsung_Support5]

Dear Samsung Member,

Greetings from Samsung Customer Support!

Please perform the below mentioned steps to resolve the issue:

Open samsung member app > Get Help > Interactive check > Choose the phone hardware you want to check and optimize performance(eg. ports).

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support